Shipping Policy

ed3ncards is proudly a New Zealand-based business, with our operations situated in Auckland.

The ed3ncards team endeavors to have your orders packed and shipped in an efficient and timely manner, ensuring you receive your orders safely and promptly.

All orders are packed and dispatched within 1 business day of your order, but in most cases, they will be dispatched on the same day if possible.

Standard Delivery
Cost: Calculated at checkout based on weight & distance, fully tracked

Occasionally, due to circumstances outside ed3ncards’ control, delivery delays may occur.

If you believe there has been an issue with your delivery, please contact Customer Care via email or our socials within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf. Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.